[{"data":1,"prerenderedAt":1101},["ShallowReactive",2],{"\u002Fknowledge-centre\u002Fdispute-prevention\u002Fverifi-order-insight-reducing-chargebacks-through-better-transaction-visibility":3},{"id":4,"title":5,"body":6,"coverImage":1090,"description":1091,"extension":1092,"meta":1093,"navigation":1094,"path":1095,"publishedAt":1096,"readingTime":1097,"seo":1098,"stem":1099,"__hash__":1100},"knowledgeCentre\u002Fknowledge-centre\u002Fdispute-prevention\u002Fverifi-order-insight-reducing-chargebacks-through-better-transaction-visibility.md","Verifi Order Insight: Reducing Chargebacks Through Better Transaction Visibility",{"type":7,"value":8,"toc":1047},"minimark",[9,62,128,228,269,385,454,547,591,633,668,718,800,838,878,904,962],[10,11,12,21,32,38,44,50,56],"article-section",{},[13,14,16],"h2",{"id":15},"executive-summary",[17,18,20],"app-reveal-down",{":delay":19},"0.1"," Executive Summary ",[17,22,24],{":delay":23},"0.2",[25,26,27,28,31],"p",{},"Many chargebacks begin with a simple sentence:",[29,30],"br",{}," \"I don't recognise this transaction.\"",[17,33,35],{":delay":34},"0.25",[25,36,37],{},"The customer may have made the purchase themselves. They may have forgotten about a subscription renewal, not recognised the merchant descriptor, or simply overlooked an earlier confirmation email. Rather than contacting the merchant, they contact their bank, and a chargeback begins.",[17,39,41],{":delay":40},"0.3",[25,42,43],{},"Order Insight was designed to interrupt this process.",[17,45,47],{":delay":46},"0.35",[25,48,49],{},"Instead of forcing issuers to rely solely on the limited information available on a cardholder's bank statement, Order Insight enables participating merchants to provide additional transaction details directly to participating issuing banks while the customer is still speaking with them.",[17,51,53],{":delay":52},"0.4",[25,54,55],{},"In many cases, the issuer can answer the customer's question immediately, avoiding the need to file a chargeback.",[17,57,59],{":delay":58},"0.45",[25,60,61],{},"Rather than being a recovery solution, Order Insight is a dispute prevention solution. It helps resolve confusion before it becomes a financial dispute, creating a better experience for customers while reducing unnecessary chargebacks for merchants.",[10,63,64,70,75,83,100],{},[13,65,67],{"id":66},"why-order-insight-matters",[17,68,69],{":delay":19}," Why Order Insight Matters ",[17,71,72],{":delay":23},[25,73,74],{},"The easiest chargeback to win is the one that never happens.",[17,76,77,80],{":delay":34},[25,78,79],{},"Traditional chargeback management begins after the dispute has already entered the card network.",[25,81,82],{},"Order Insight shifts the timeline. Instead of waiting until a formal dispute exists, merchants can provide transaction information at the exact moment the customer questions a purchase.",[17,84,85,88,94],{":delay":40},[25,86,87],{},"This seemingly small change has a significant impact.",[25,89,90,91,93],{},"Instead of saying:",[29,92],{},"\"I don't recognise this payment.\"",[25,95,96,97,99],{},"The customer may instead say:",[29,98],{},"\"Ah yes… that's the software subscription I purchased last month.\"",[17,101,102],{":delay":46},[103,104,105,112],"article-ul-wrapper",{},[106,107,109],"template",{"v-slot:title":108},"",[25,110,111],{},"The conversation ends.",[113,114,115,119,122,125],"ul",{},[116,117,118],"li",{},"No dispute.",[116,120,121],{},"No chargeback.",[116,123,124],{},"No fees.",[116,126,127],{},"No operational work.",[10,129,130,136,150,155,160,165,223],{},[13,131,133],{"id":132},"the-problem-order-insight-solves",[17,134,135],{":delay":19}," The Problem Order Insight Solves ",[17,137,138,141],{":delay":23},[25,139,140],{},"Imagine this situation.",[25,142,143,144,146],{},"Sarah checks her credit card statement and sees:",[29,145],{},[147,148,149],"strong",{},"ABC DIGITAL LTD — USD 19.99",[17,151,152],{":delay":34},[25,153,154],{},"She has no idea what ABC Digital Ltd is. She doesn't remember making this purchase. Concerned about fraud, she calls her bank.",[17,156,157],{":delay":40},[25,158,159],{},"Without additional information, the issuer has limited options. Historically, this conversation often resulted in a chargeback.",[17,161,162],{":delay":46},[25,163,164],{},"Now imagine the same scenario with Order Insight. The issuer immediately sees:",[17,166,167],{":delay":52},[103,168,169,171],{},[106,170],{"v-slot:title":108},[113,172,173,179,185,191,197,208,217],{},[116,174,175,178],{},[147,176,177],{},"Merchant:"," ABC Digital Ltd",[116,180,181,184],{},[147,182,183],{},"Trading Name:"," MovieFlix+",[116,186,187,190],{},[147,188,189],{},"Purchase Date:"," 15 June",[116,192,193,196],{},[147,194,195],{},"Product:"," Premium Monthly Subscription",[116,198,199,202,203],{},[147,200,201],{},"Customer Email:"," ",[204,205,207],"a",{"href":206},"mailto:Sarah@email.com","Sarah@email.com",[116,209,210,202,213],{},[147,211,212],{},"Customer Support:",[204,214,216],{"href":215},"mailto:support@movieflix.com","support@movieflix.com",[116,218,219,222],{},[147,220,221],{},"Subscription Status:"," Active",[17,224,225],{":delay":58},[25,226,227],{},"Sarah immediately recognises the purchase. The issue is resolved within seconds. No chargeback is created.",[10,229,230,236,241,264],{},[13,231,233],{"id":232},"what-is-order-insight",[17,234,235],{":delay":19}," What Is Order Insight? ",[17,237,238],{":delay":23},[25,239,240],{},"Order Insight is a dispute prevention solution developed within the Verifi ecosystem (a Visa company) that enables participating merchants to share enhanced transaction information with participating card issuers during customer enquiries.",[17,242,243,261],{":delay":34},[103,244,245,250],{},[106,246,247],{"v-slot:title":108},[25,248,249],{},"Instead of relying only on:",[113,251,252,255,258],{},[116,253,254],{},"Merchant descriptor",[116,256,257],{},"Amount",[116,259,260],{},"Transaction date",[25,262,263],{},"Issuers can access additional information supplied by the merchant.",[17,265,266],{":delay":40},[25,267,268],{},"The objective is simple: help customers recognise legitimate purchases before initiating a dispute.",[10,270,271,277,282,289,294,301,336,342,347,353,358,364,369],{},[13,272,274],{"id":273},"how-order-insight-works",[17,275,276],{":delay":19}," How Order Insight Works ",[17,278,279],{":delay":23},[25,280,281],{},"The process begins long before a customer contacts their bank.",[283,284,286],"h3",{"id":285},"step-1",[17,287,288],{":delay":19}," Step 1 ",[17,290,291],{":delay":23},[25,292,293],{},"The customer completes a purchase. The merchant processes the payment normally.",[283,295,297],{"id":296},"step-2",[17,298,300],{":delay":299},"0.15"," Step 2 ",[17,302,303],{":delay":34},[103,304,305,310],{},[106,306,307],{"v-slot:title":108},[25,308,309],{},"The merchant stores relevant transaction information. Depending on implementation, this may include:",[113,311,312,315,318,321,324,327,330,333],{},[116,313,314],{},"Order number",[116,316,317],{},"Product purchased",[116,319,320],{},"Purchase date",[116,322,323],{},"Customer name",[116,325,326],{},"Shipping information",[116,328,329],{},"Digital receipt",[116,331,332],{},"Customer support details",[116,334,335],{},"Merchant branding",[283,337,339],{"id":338},"step-3",[17,340,341],{":delay":23}," Step 3 ",[17,343,344],{":delay":40},[25,345,346],{},"The customer later contacts their issuing bank. Rather than immediately opening a dispute, the issuer checks whether enhanced transaction information is available.",[283,348,350],{"id":349},"step-4",[17,351,352],{":delay":34}," Step 4 ",[17,354,355],{":delay":46},[25,356,357],{},"Order Insight returns the additional merchant information. The issuer reviews it together with the customer.",[283,359,361],{"id":360},"step-5",[17,362,363],{":delay":40}," Step 5 ",[17,365,366],{":delay":52},[25,367,368],{},"The customer recognises the purchase. No chargeback is filed.",[17,370,371],{":delay":58},[372,373,374,379,382],"blockquote",{},[25,375,376],{},[147,377,378],{},"Merchant Insight",[25,380,381],{},"Order Insight doesn't convince customers that a fraudulent transaction is legitimate. It helps customers recognise purchases they genuinely made but no longer remember.",[25,383,384],{},"That distinction is important.",[10,386,387,393,398],{},[13,388,390],{"id":389},"what-information-can-be-shared",[17,391,392],{":delay":19}," What Information Can Be Shared? ",[17,394,395],{":delay":23},[25,396,397],{},"The exact information depends on implementation and available data, but merchants commonly provide:",[17,399,400,451],{":delay":34},[103,401,402,404],{},[106,403],{"v-slot:title":108},[113,405,406,409,412,415,417,420,423,425,428,431,434,437,440,443,446,448],{},[116,407,408],{},"Merchant name",[116,410,411],{},"Trading name",[116,413,414],{},"Company logo (where supported)",[116,416,320],{},[116,418,419],{},"Transaction amount",[116,421,422],{},"Product description",[116,424,314],{},[116,426,427],{},"Delivery status",[116,429,430],{},"Shipping address",[116,432,433],{},"Billing address",[116,435,436],{},"Customer email",[116,438,439],{},"Customer phone number",[116,441,442],{},"Customer support information",[116,444,445],{},"Subscription status",[116,447,329],{},[116,449,450],{},"Tracking information",[25,452,453],{},"The richer the transaction information, the greater the likelihood that the customer recognises the purchase.",[10,455,456,462,470,476,481,487,492,498,503,509,514,520,525,531,536],{},[13,457,459],{"id":458},"which-merchants-benefit-most",[17,460,461],{":delay":19}," Which Merchants Benefit Most? ",[17,463,464,467],{":delay":23},[25,465,466],{},"Order Insight provides value across many industries but is particularly effective where customer recognition can become an issue.",[25,468,469],{},"Examples include:",[283,471,473],{"id":472},"subscription-businesses",[17,474,475],{":delay":19}," Subscription Businesses ",[17,477,478],{":delay":23},[25,479,480],{},"Monthly renewals, annual memberships, software subscriptions, and streaming services.",[283,482,484],{"id":483},"digital-products",[17,485,486],{":delay":299}," Digital Products ",[17,488,489],{":delay":34},[25,490,491],{},"Software, gaming, e-books, online courses, and downloads.",[283,493,495],{"id":494},"marketplaces",[17,496,497],{":delay":23}," Marketplaces ",[17,499,500],{":delay":40},[25,501,502],{},"Customers often remember buying from the marketplace rather than the individual merchant or legal entity shown on the statement.",[283,504,506],{"id":505},"travel",[17,507,508],{":delay":34}," Travel ",[17,510,511],{":delay":46},[25,512,513],{},"Bookings made months earlier, airlines, hotels, car rental, and tours.",[283,515,517],{"id":516},"e-commerce",[17,518,519],{":delay":40}," E-commerce ",[17,521,522],{":delay":52},[25,523,524],{},"Delayed shipping, split shipments, and different trading names.",[283,526,528],{"id":527},"online-services",[17,529,530],{":delay":46}," Online Services ",[17,532,533],{":delay":58},[25,534,535],{},"Professional services, cloud services, marketing platforms, and membership communities.",[17,537,538],{":delay":52},[372,539,540,544],{},[25,541,542],{},[147,543,378],{},[25,545,546],{},"Businesses with recurring revenue models often experience particularly strong benefits because recurring payments are among the most common sources of customer confusion.",[10,548,549,555,560,565],{},[13,550,552],{"id":551},"order-insight-vs-customer-support",[17,553,554],{":delay":19}," Order Insight vs Customer Support ",[17,556,557],{":delay":23},[25,558,559],{},"Some merchants ask: \"Can't customers simply contact us instead?\"",[17,561,562],{":delay":34},[25,563,564],{},"Ideally, yes. In practice, many customers do not.",[17,566,567,588],{":delay":40},[103,568,569,574],{},[106,570,571],{"v-slot:title":108},[25,572,573],{},"Instead, they contact their bank because:",[113,575,576,579,582,585],{},[116,577,578],{},"The bank's phone number is on the back of the card.",[116,580,581],{},"They believe the transaction may be fraudulent.",[116,583,584],{},"They want immediate reassurance.",[116,586,587],{},"They don't recognise the merchant.",[25,589,590],{},"Order Insight allows the issuer to answer the customer's question immediately without requiring the customer to search for merchant contact details.",[10,592,593,599,604,617],{},[13,594,596],{"id":595},"order-insight-vs-chargeback-recovery",[17,597,598],{":delay":19}," Order Insight vs Chargeback Recovery ",[17,600,601],{":delay":23},[25,602,603],{},"These are completely different solutions.",[17,605,606],{":delay":34},[25,607,608,611,613,614,616],{},[147,609,610],{},"Order Insight",[29,612],{},"\nWorks before the chargeback exists.",[29,615],{},"\nGoal: prevent disputes.",[17,618,619,630],{":delay":40},[25,620,621,624,626,627,629],{},[147,622,623],{},"Chargeback Recovery",[29,625],{},"\nWorks after the dispute exists.",[29,628],{},"\nGoal: recover revenue.",[25,631,632],{},"Merchants should view Order Insight as an investment in prevention rather than recovery.",[10,634,635,641,646,655],{},[13,636,638],{"id":637},"order-insight-vs-ce-30",[17,639,640],{":delay":19}," Order Insight vs CE 3.0 ",[17,642,643],{":delay":23},[25,644,645],{},"These products are often mentioned together but solve different problems.",[17,647,648],{":delay":34},[25,649,650,652,654],{},[147,651,610],{},[29,653],{},"\nFocuses on customer recognition. Prevents unnecessary disputes.",[17,656,657,665],{":delay":40},[25,658,659,662,664],{},[147,660,661],{},"Visa Compelling Evidence 3.0",[29,663],{},"\nStrengthens eligible fraud disputes after a chargeback has already been initiated.",[25,666,667],{},"The strongest merchants use both solutions together.",[10,669,670,676,681,713],{},[13,671,673],{"id":672},"order-insight-and-the-customer-experience",[17,674,675],{":delay":19}," Order Insight and the Customer Experience ",[17,677,678],{":delay":23},[25,679,680],{},"One of the biggest advantages of Order Insight is that it improves customer experience.",[17,682,683,710],{":delay":34},[103,684,685,690],{},[106,686,687],{"v-slot:title":108},[25,688,689],{},"Instead of forcing customers through:",[113,691,692,695,698,701,704,707],{},[116,693,694],{},"Merchant",[116,696,697],{},"Customer support",[116,699,700],{},"Bank",[116,702,703],{},"Chargeback",[116,705,706],{},"Investigation",[116,708,709],{},"Decision",[25,711,712],{},"The customer often receives an answer immediately.",[17,714,715],{":delay":40},[25,716,717],{},"Faster answers create happier customers. Happier customers are more likely to remain loyal.",[10,719,720,726,731,737,742,748,753,759,764,770,775,781,786],{},[13,721,723],{"id":722},"benefits-for-merchants",[17,724,725],{":delay":19}," Benefits for Merchants ",[17,727,728],{":delay":23},[25,729,730],{},"Order Insight provides several commercial advantages.",[283,732,734],{"id":733},"lower-chargeback-volumes",[17,735,736],{":delay":19}," Lower Chargeback Volumes ",[17,738,739],{":delay":23},[25,740,741],{},"Many customer enquiries never become disputes.",[283,743,745],{"id":744},"lower-operational-costs",[17,746,747],{":delay":299}," Lower Operational Costs ",[17,749,750],{":delay":34},[25,751,752],{},"Fewer disputes mean less investigation and administrative work.",[283,754,756],{"id":755},"better-customer-relationships",[17,757,758],{":delay":23}," Better Customer Relationships ",[17,760,761],{":delay":40},[25,762,763],{},"Customers receive immediate answers instead of entering lengthy dispute processes.",[283,765,767],{"id":766},"stronger-acquiring-relationships",[17,768,769],{":delay":34}," Stronger Acquiring Relationships ",[17,771,772],{":delay":46},[25,773,774],{},"Lower dispute ratios help merchants maintain healthier acquiring relationships.",[283,776,778],{"id":777},"improved-revenue-protection",[17,779,780],{":delay":40}," Improved Revenue Protection ",[17,782,783],{":delay":52},[25,784,785],{},"Every prevented chargeback protects both revenue and operational resources.",[17,787,788],{":delay":46},[372,789,790,794,797],{},[25,791,792],{},[147,793,378],{},[25,795,796],{},"Order Insight doesn't simply reduce chargebacks. It reduces unnecessary work across customer support, finance, operations, and risk teams.",[25,798,799],{},"Its value extends beyond dispute ratios.",[10,801,802,808,818,828],{},[13,803,805],{"id":804},"common-misconceptions",[17,806,807],{":delay":19}," Common Misconceptions ",[17,809,810],{":delay":23},[25,811,812,815,817],{},[147,813,814],{},"\"Order Insight automatically wins chargebacks.\"",[29,816],{},"\nNo. It is designed to prevent disputes before they happen.",[17,819,820],{":delay":34},[25,821,822,825,827],{},[147,823,824],{},"\"Order Insight replaces customer support.\"",[29,826],{},"\nNo. Excellent customer service remains essential. Order Insight complements customer support by resolving questions earlier.",[17,829,830],{":delay":40},[25,831,832,835,837],{},[147,833,834],{},"\"Only large merchants benefit.\"",[29,836],{},"\nNot necessarily. Any merchant experiencing customer confusion or recurring billing disputes may benefit.",[10,839,840,846],{},[13,841,843],{"id":842},"best-practices",[17,844,845],{":delay":19}," Best Practices ",[17,847,848],{":delay":23},[103,849,850,855],{},[106,851,852],{"v-slot:title":108},[25,853,854],{},"Successful merchants typically:",[113,856,857,860,863,866,869,872,875],{},[116,858,859],{},"Maintain accurate transaction records.",[116,861,862],{},"Use recognisable billing descriptors.",[116,864,865],{},"Include detailed product descriptions.",[116,867,868],{},"Keep customer support information current.",[116,870,871],{},"Update shipping information promptly.",[116,873,874],{},"Monitor prevented dispute trends.",[116,876,877],{},"Combine Order Insight with alert solutions.",[10,879,880,886,894,899],{},[13,881,883],{"id":882},"looking-ahead",[17,884,885],{":delay":19}," Looking Ahead ",[17,887,888,891],{":delay":23},[25,889,890],{},"The payments industry continues moving towards earlier dispute resolution.",[25,892,893],{},"Rather than waiting until formal chargebacks occur, card networks increasingly encourage merchants and issuers to resolve customer questions in real time.",[17,895,896],{":delay":34},[25,897,898],{},"Order Insight represents this broader industry shift. As richer transaction data, digital receipts, AI-assisted customer support, and stronger issuer integrations continue to evolve, dispute prevention is likely to become even more proactive.",[17,900,901],{":delay":40},[25,902,903],{},"For merchants, this means fewer unnecessary chargebacks, lower operational costs, and better customer experiences.",[10,905,906,912,922,932,942,952],{},[13,907,909],{"id":908},"frequently-asked-questions",[17,910,911],{":delay":19}," Frequently Asked Questions ",[17,913,914],{":delay":23},[25,915,916,919,921],{},[147,917,918],{},"Does Order Insight stop every chargeback?",[29,920],{},"\nNo. It primarily helps prevent disputes caused by customer confusion or lack of transaction recognition.",[17,923,924],{":delay":34},[25,925,926,929,931],{},[147,927,928],{},"Does the customer need to contact the merchant first?",[29,930],{},"\nNo. Order Insight is specifically designed for situations where the customer contacts their issuing bank.",[17,933,934],{":delay":40},[25,935,936,939,941],{},[147,937,938],{},"Can Order Insight help subscription businesses?",[29,940],{},"\nYes. Subscription renewals are one of the strongest use cases because customers often forget recurring payments.",[17,943,944],{":delay":46},[25,945,946,949,951],{},[147,947,948],{},"Does Order Insight replace representment?",[29,950],{},"\nNo. Representment occurs after a chargeback has been initiated. Order Insight works before that stage.",[17,953,954],{":delay":52},[25,955,956,959,961],{},[147,957,958],{},"Is Order Insight only available for Visa?",[29,960],{},"\nOrder Insight is part of the Verifi ecosystem, which is owned by Visa. Availability depends on merchant, acquirer, and issuer participation, and implementation.",[10,963,964,970,992,998,1019,1025],{},[13,965,967],{"id":966},"key-takeaways",[17,968,969],{":delay":19}," Key Takeaways ",[17,971,972],{":delay":23},[113,973,974,977,980,983,986,989],{},[116,975,976],{},"Order Insight is a dispute prevention solution.",[116,978,979],{},"It provides enhanced transaction information to participating issuers.",[116,981,982],{},"The goal is to help customers recognise legitimate purchases before filing chargebacks.",[116,984,985],{},"Subscription businesses, digital merchants, marketplaces, travel companies, and e-commerce businesses often benefit significantly.",[116,987,988],{},"Order Insight complements customer support, alert solutions, and chargeback recovery.",[116,990,991],{},"Preventing disputes creates better customer experiences while reducing operational costs.",[283,993,995],{"id":994},"related-products",[17,996,997],{":delay":34}," Related Products ",[17,999,1000],{":delay":34},[113,1001,1002,1005,1007,1010,1013,1016],{},[116,1003,1004],{},"Customer Clarity",[116,1006,661],{},[116,1008,1009],{},"Ethoca Alerts",[116,1011,1012],{},"Rapid Dispute Resolution (RDR)",[116,1014,1015],{},"Verifi CDRN",[116,1017,1018],{},"Chargeback Recovery Services",[283,1020,1022],{"id":1021},"related-guides",[17,1023,1024],{":delay":40}," Related Guides ",[17,1026,1027],{":delay":40},[113,1028,1029,1032,1035,1038,1041,1044],{},[116,1030,1031],{},"The Complete Guide to Chargeback Management for E-commerce",[116,1033,1034],{},"Friendly Fraud: Why Good Customers Become Chargeback Customers",[116,1036,1037],{},"How to Prevent Friendly Fraud: 15 Proven Strategies for Merchants",[116,1039,1040],{},"Visa Compelling Evidence 3.0 Explained",[116,1042,1043],{},"Verifi CDRN Explained: Preventing Chargebacks Before They Happen",[116,1045,1046],{},"Winning the Chargeback Fight: A Practical Guide to Representment",{"title":108,"searchDepth":1048,"depth":1048,"links":1049},2,[1050,1051,1052,1053,1054,1062,1063,1071,1072,1073,1074,1075,1082,1083,1084,1085,1086],{"id":15,"depth":1048,"text":20},{"id":66,"depth":1048,"text":69},{"id":132,"depth":1048,"text":135},{"id":232,"depth":1048,"text":235},{"id":273,"depth":1048,"text":276,"children":1055},[1056,1058,1059,1060,1061],{"id":285,"depth":1057,"text":288},3,{"id":296,"depth":1057,"text":300},{"id":338,"depth":1057,"text":341},{"id":349,"depth":1057,"text":352},{"id":360,"depth":1057,"text":363},{"id":389,"depth":1048,"text":392},{"id":458,"depth":1048,"text":461,"children":1064},[1065,1066,1067,1068,1069,1070],{"id":472,"depth":1057,"text":475},{"id":483,"depth":1057,"text":486},{"id":494,"depth":1057,"text":497},{"id":505,"depth":1057,"text":508},{"id":516,"depth":1057,"text":519},{"id":527,"depth":1057,"text":530},{"id":551,"depth":1048,"text":554},{"id":595,"depth":1048,"text":598},{"id":637,"depth":1048,"text":640},{"id":672,"depth":1048,"text":675},{"id":722,"depth":1048,"text":725,"children":1076},[1077,1078,1079,1080,1081],{"id":733,"depth":1057,"text":736},{"id":744,"depth":1057,"text":747},{"id":755,"depth":1057,"text":758},{"id":766,"depth":1057,"text":769},{"id":777,"depth":1057,"text":780},{"id":804,"depth":1048,"text":807},{"id":842,"depth":1048,"text":845},{"id":882,"depth":1048,"text":885},{"id":908,"depth":1048,"text":911},{"id":966,"depth":1048,"text":969,"children":1087},[1088,1089],{"id":994,"depth":1057,"text":997},{"id":1021,"depth":1057,"text":1024},"\u002Fassets\u002Farticles\u002Fverifi-order-insight.jpg","Learn how better transaction visibility helps reduce chargebacks by helping cardholders recognise legitimate purchases.","md",{},true,"\u002Fknowledge-centre\u002Fdispute-prevention\u002Fverifi-order-insight-reducing-chargebacks-through-better-transaction-visibility","Aug 6, 2026","10",{"title":5,"description":1091},"knowledge-centre\u002Fdispute-prevention\u002Fverifi-order-insight-reducing-chargebacks-through-better-transaction-visibility","APwzeIDnukuCCLWBYaLADVT_525nn8MQLSEoNSz3mWI",1788352122843]